1. Overview

This Agreement is made on the date in which a completed book details form is submitted by you (“the Customer” or “you”). By agreeing to this Agreement and submitting your book details for a review or feature (the “Review” or “Feature”) by Crime Traveller, you hereby irrevocably and unconditionally agree to the following terms and conditions.

2. Services

We offer two services:

• • Book Review: Approximately 1,000 words, including a Review Summary and direct quotes from the book, complemented with relevant images
• • Book Feature: Approximately 500 words focusing on the book’s topic

Full details of each service, including current pricing, can be found at our Book Review page.

3. Order Process

1. Complete the online Book Details form
2. Receive invoice with payment options
3. Submit payment
4. Receive welcome email within 24 hours
5. Provide digital copy of book (via email or Dropbox for large files)
6. Receive estimated completion date

The Review or Feature process will not commence until both full payment and a digital copy of the book have been received.

4. Payment Options

We accept payment through:

• 💳 PayPal (credit/debit cards accepted – no PayPal account required)
• 🔒 Stripe secure payment gateway
• 🏦 Direct bank transfer via Wise

Fees can be paid in either British Pounds (GBP) or US Dollars (USD), as selected in the Book Details form.

5. Digital Book Requirements

• • Preferred format: PDF
• • Also accepted: EPUB, MOBI
• • Audiobooks and physical copies cannot be accepted
• • Digital copies can be submitted via email or Dropbox for large files
• • Submission instructions will be provided in the welcome email

6. Timeframes

• ⏱️ Welcome email: Within 24 hours of order placement
• 📖 Book Review completion: 4-6 weeks
• 📝 Book Feature completion: 2-4 weeks
• 🕒 Earlier completion may be arranged upon request

7. Confidentiality

8. Cancellation and Refunds

Customer-initiated cancellation:

• • Within 14 days of order: Full refund
• • After 14 days: 85% refund (for reviewer time already spent)
• • No review will be published for cancelled orders

Service-initiated cancellation:

• • If we cannot complete the review: Full refund
• • If we deem the book unsuitable for the Crime Traveller website and audience: Customer will be informed without any fees being requested

9. Customer Acknowledgements

10. Review Rights and Usage

Ownership and License

• • Crime Traveller retains exclusive ownership of the Review or Feature and owns all intellectual property rights
• • Upon publication, Crime Traveller grants the Customer a perpetual, non-exclusive, non-transferable, revocable, royalty-free right to reproduce the Review or Feature

Excerpt Policy

Any excerpts must be:

• • Attributed to “Crime Traveller”
• • Follow industry standard best practices for proper excerpting

11. Legal Terms

Representations and Warranties

You represent and warrant that:

• • You are authorized to submit the Book for a Review or Feature
• • You have the full power, authority and capacity to enter into and perform your obligations under this Agreement

Limitation of Liability

• • The Customer has no legal recourse and may not threaten or commence litigation if they do not agree with or find the Review or Feature objectionable
• • No second Reviews or Features or refunds of the book services fee will be granted
• • All matters and questions not specifically covered in this Agreement are subject to the final decision of Crime Traveller

12. Contact

For any questions about these terms, contact Fiona Guy via [email protected]